Privacy and cookies

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We will not e-mail you in the future unless you have given us your consent. We take the privacy of your information extremely seriously and will NEVER pass any details onto ANY third party.

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone numbers
  • Email address
  • At various points on this site, your IP Address is recorded
  • We will never collect sensitive information about you without your explicit consent

We collect information about you to provide you with the best possible service. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, please do not hesitate to contact us.

 

Use of Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences or to track visitor usage of the site.

Google Cookies: _utma, _utmb, _utmc, _utmz

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither The Canny Company Ltd nor Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

For more information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

To opt out of Google Analytics visit: https://tools.google.com/dlpage/gaoptout?hl=None

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

 

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

If you wish, you can usually adjust your browser (the facility on your computer which enables you to visit websites) so that it does not accept cookies. Alternatively you can adjust it to tell you when a website tries to put a cookie on your computer. If you do not know how to adjust your browser, go to the "help" heading on the bar near the top of the screen and search for information on "cookies". Instructions on how to delete cookies will appear - follow these instructions.

Alternatively follow these instructions after clicking onto this link www.allaboutcookies.org. Go to the heading "Manage Cookies". Click onto the option you prefer, either stopping or controlling cookies. From the list provided, click onto the programme, which your computer uses. If this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" - an explanation of how to delete cookies will appear, then follow these instructions.