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What size? Do I need a Colossus?
You can see a guide on how to choose the right size Canny Collar or Canny Colossus here.
How to fit & use
You can see a guide to fitting & using the Canny Colossus here.
At CannyCo America our goal is to offer you the best shipping option with the very highest levels of responsiveness to you at all times.
Once we verify your order, we then tailor, quality check and package it for dispatch. Except in the event of unusual circumstances, all orders are dispatched within 24 hours after the order is received.
Shipping time: This refers to the time required for items to transit from our warehouse to the delivery destination. Below are typical transit times:
United States-Contiguous (lower 48)
Standard 3-10 days*
Priority 2-4 days*
United States – Alaska, Hawaii, U.S. Territories
Standard 3-10 days*
Priority 3-5 days*
Canada - all areas
Priority 7 to 14 days*
Mexico - all areas
Priority 7 to 14 days*
*Estimated transit time. Transit times may exceed the estimated time due to postal or carrier service interruptions or other circumstances beyond the control of CannyCo America.
Our US warehouse ships only to the US, Canada & Mexico.
Customers in Europe should visit our site at cannyco.eu.
Returns & refunds
Returns and refunds
If items ordered from CannyCo America have any factory defects, CannyCo America offers a 30-day return policy, which means items must be returned within 30 days of when you received them.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To be eligible for a return, your item must be in excellent condition, unworn or unused, with tags, and in its original packaging. You will also need proof of purchase.
Returned items may be subject to a restocking fee of up to $3 per item, although this fee is always waived when an exchange is requested or in the event of a factory defect.
Items returned for any reason must be in unused condition, clean, and free of pet hair/smell, with the original tag. Returned items that require cleaning or removal of pet hair will be charged a $5 cleaning fee per item in addition to the restocking fee, if applicable.
For Canny Collars, please ensure you have ordered the correct size beforehand (see the page 'What Size Canny Collar') as the customer will be responsible for the shipping costs of any returns for an exchange of sizes.
Whether you are requesting a refund or an exchange, the original item(s) will need to be returned to CannyCo America.
If approved, your refund will automatically be applied to the original payment method. Be aware that it may take some time for your bank or credit card company to process and post the refund.
Shipping and Additional Charges
All shipping charges for all transactions are the responsibility of the customer, which means shipping charges will not be refunded and additional shipping charges for exchanged items may be required prior to shipping the new item.
Additional charges may apply if replacement items are priced higher than the original.
Exceptions / non-returnable items
Items that are worn, chewed, or damaged will not be accepted for return.
Any more questions?
What if I order the wrong size Canny Collar?
No problem. Providing you purchased the collar from our website and return it to us within 7 days in a new and resaleable condition, we will exchange it for you. Simply return your collar to us along with a printout of this form and we'll do the rest.
How do the sizings work on the Canny Collar?
Since dogs, like humans, come in all shapes and sizes, it’s important to measure your dog's neck snugly to ensure you have the correct size Canny Collar. As your dog's neck can sometimes be hard to measure accurately (especially if there is a lot of fur), we have designed the Canny Collar so that each size overlaps with the sizes above and below, so there is some flexibility when choosing your size.
Once you have your collar fitted, it's advisable to test first in your garden or house to ensure it cannot come off over her head.
What if my dog is exactly between two sizes?
If your dog is exactly borderline between two sizes, we generally recommend getting the smaller size of the two options. If you have a puppy however, it may be worth waiting a month or so and buying the larger size.
Too big for the one year old Akita, I will make new holes and hope it works. Well made.
This is perfect for my Turkish Kangal who is very very strong
Using the Canny Colossus collar has made me look forward and enjoy walking my saint bernard.
Easy to use, gives MUCH better control !
Train your large breed dog to stop pulling on leash
The Canny Colossus is the best collar to stop large breed dogs from pulling on the leash, transforming even the worst pullers into happy, well-behaved pets.
Voted 'Best New Product' by the UK pet industry when first launched, the Canny Colossus is simple to fit, easy to use, kind, safe, comfortable and effective.
Suitable if your dog's neck measures more than 23". Example breeds: Neapolitan Mastiff, St Bernard, Pyrenean Mountain Dog.
- Collar - 1 1/2 inches wide
- Slip line (nose band) - 3/4 inch wide
Our unique, patented 'behind-the-head' design means the Canny Colossus does not ride up into your dog's eyes nor yank her head to one side, both of which will cause her distress, discomfort and which could damage her neck.
Trains your dog to walk on a regular collar
Can be used in both 'training collar mode' and 'regular collar mode' by easily dropping the nose band off your dog's nose as needed. This way, you can train your dog to eventually walk on a regular collar and leash.
A comfortable fit
The nose band over your dog's nose is soft, strong and adjusts easily to fit the shape of your dog's face. As it is only one light piece of webbing, your dog is able to breathe easily, pant and even carry a ball or toy in her mouth. Because of this, it will never be confused with a muzzle when meeting other dog owners.
The collar that fits around the neck is made from high quality, padded, cushioned webbing which is both strong and comfortable. When your dog is happy she will be much more receptive to training.
Your leash attaches to the D rings on the slip line. This works independently of the collar, giving you a direct connection to your dog's 'steering'.
The slip line eliminates pulling and lungeing by applying gentle pressure when your dog pulls and immediately releasing the pressure as your dog stops. The collar part stays in a fixed position, just like your dog's regular collar.
Safe & secure
Because the Canny Colossus fastens behind the head and not under the chin, your dog cannot lift her paw over her leash and pull the collar off her head. Even if she manages to get a claw into the slip line and pull it off her nose, your leash is still secured to the D rings and so she cannot escape.
The nickel-plated steel buckle provides added reassurance and ensures a secure fastening that will never snap free. This means your dog is always safe, avoiding any potential danger for both of you.
Superior quality workmanship and top value
Your dog deserves the very best! The top quality padded collar, soft yet strong generous slip line over the nose and nickel-plated steel buckle and fittings mean the Canny Colossus is the very best value for money:
- Combines safety, comfort, superior quality materials, fittings and workmanship
- Provides complete but gentle control
- Does not ride into eyes
- Does not yank your dog's head to one side - recommended by chiropractors
- Recommended by dog trainers, training schools, rescue organizations and veterinarians worldwide
- Wipeable and washable material is easy to keep clean
If you are embarrassed by your pulling dog, dread taking your dog for a walk and have tried everything else to stop your dog pulling on leash, then the Canny Colossus is the answer. Available in black.
NEW! Offer - Get 20% discount off a Canny Leash!
When you add a matching Canny Leash to your Canny Colossus order, you will receive an automatic 20% discount off the price of your leash.